Studio Policies & FAQ

  • You can view an entrance map below.

    As you will notice if using GPS to find the studio, our address is nearly the same as the Hi-Spot Cafe. However, our studio is located behind the cafe, and does not have an entrance on 34th Ave.

    We recommend the angled parking on Union St. From Union, walk north into the alley east of 34th Ave. Our yellow door is just north of the Glassybaby glassblowing studios, on the left. Ring the doorbell to the right of the yellow door for your appointment if the door is locked.

  • No-shows or late cancellations (less than 36 hrs in advance) will still take a session credit from your monthly count. If there are more than 36 hours until your appointment, please reschedule in Momence as soon as possible. Thank you for respecting our instructors’ and other clients’ time! As is the industry standard, BCP teachers are paid their full rate for no-shows and late cancellations.

  • Private Pilates training is designed specifically for you! When you arrive for a first visit, please tell us about your goals and interests for Pilates, overall movement background, and any injury history or health conditions. You and your teacher will work at a pace which is both safe and appropriately challenging for your level of fitness and experience. Teachers generally provide verbal and hands-on cues; simply let us know if you prefer not to be touched.

    Grip socks are required. Please wear clothing that allows your body to move comfortably (no sharp zippers, which damage the equipment).

    Make sure you’ve eaten within the last couple hours; ideally not a full meal immediately prior. And don’t forget your water bottle!

    For clients choosing to wear masks, we recommend K- / N95 masks for working out, or any other mask which does not have material directly touching your lips.

  • The beauty of the Pilates method is that it is grounded in six principles which apply to people of any ability or level of fitness: Control, Breath, Concentration, Flow, Precision, & Centering (moving from the core).

    • For anyone looking for a consistent, full-body workout to gain strength, mobility, and coordination, you will learn to use these principles through exercises that build progressively over time, offering an entry point for anyone. You’ll feel and move better within weeks, no matter your baseline fitness level.

    • For athletes & intermediate-advanced outdoor recreationalists, these principles are embodied through challenging exercises tailored to your needs, allowing you to perform at your highest level. Uniquely efficient muscle recruitment and precise agility will become your superpowers!

    • For those recovering from injuries (who have been cleared by a physical therapist to return to exercise), Pilates can guide your body back into balance, rebuild the neurological connections broken after injury, and return you to your original strength & range of motion- or beyond.

    • Pilates can be extremely beneficial for pregnant/postpartum people who have been cleared for exercise by their doctor, and our postpartum clients have had great things to say about their experience with BCP during/after pregnancy. Please let us know if you are at any stage of pregnancy or breastfeeding.

  • Members are eligible (but not required) to hold a standing appointment! To reserve your timeslot, email hello@backcountrypilates.com to ask for the current calendar of available times. Please review the following policies regarding reserved timeslots:

    • If your schedule allows daytime attendance, please leave evening appointments available for those whose work schedule limits their attendance options.

    • Clients with standing appointments must cancel any appointment they cannot attend as early as possible in Momence, in order to allow others to book, and should book a make-up appointment within a week if possible. If a make-up appointment is not possible, email to request a travel freeze.

    • If your regular teacher will be out of town/otherwise unavailable for a reserved appointment, we will either provide another teacher or let you know as far in advance as possible to reschedule.

    • Clients who frequently cancel standing appointments will be asked to return to ad-hoc calendar booking. 

  • For travel over a week, email the studio with your dates. We will freeze your membership for the length of time you are away. For travel around a week or less, book one or two make-up appointments in Momence the week before and after your trip to use up your monthly appointment credits.

    If you have unused credits at the end of your membership month, they will roll over, with the maximum being your monthly credit allotment. For example, if you are a 4/month member, no more than 4 credits will roll over.

  • The Pilates industry is changing quickly! Many studios are limited to offering only reformer classes, and some teachers are now only trained on the mat and/or reformer. As a fully-equipped Pilates studio with comprehensively certified staff, BCP teaches with the full Pilates system: reformer, tower, chair, mat, cadillac/trapeze table, ladder barrel, and other apparatuses & props.

    Currently, we are a private- & duet-only studio. While we enjoy a good group class too, private sessions offer a level of detail, physical accessibility for all levels, and individualized training that cannot be replicated in groups.

  • Instructors and clients are not currently required to wear a mask, but sometimes choose to, and instructors are happy to wear a mask upon client request if illness is suspected.

    • Clients should not arrive more than 5 minutes before their lesson is scheduled, to minimize shared studio time.

    • Clients should sanitize their hands upon arrival.

    • The apparatuses will be thoroughly cleaned between lessons.

      To keep clients with compromised immune systems safe, and to minimize instructor illness and class cancellations for the whole studio community, we’ve adjusted our policies around COVID recovery time as follows:

      If you’ve had…

      • known COVID exposure (Close quarters, unmasked, for an hour or more): reschedule any appointments that are booked within 5 days (the incubation period).

      • COVID symptoms, Day 0-3, with a negative test: reschedule for later in the week, or further out. Tests are often negative in the early days.

      • a positive COVID test: wait until EITHER 10 days after the first day with symptoms to return to the studio, OR 2 days after symptoms subside, if they last longer than 10 days.

        • If you’d like an N95 mask or would like your instructor to wear one for any reason, please don’t hesitate to ask!

  • Only if you bring a moving van for the reformer!

    But actually, Studio A has a 16-ft wide garage door, allowing us to open the entire east wall to the fresh air during the warmer months! It’s your choice whether you’d like to keep the wall open or closed. Either way, you’ll feel like you’re doing pilates in the trees as you watch the evergreen branches waving across our skylights.

    We’re grateful to Seattle-based photographer Haley Freedlund for capturing the feeling of our PNW wilderness-inspired studio.

More questions? Message us!